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Regularly referred to in the media as "Australia's Richard Branson", Pete Wililams is a serial entrepreneur, author, internet marketer and ego maniac. This blog is where he shares his rants and raves on all things business, marketing & publicity - in particular, how to successfully mix internet marketing & business...

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Archive: Advertising

American Idol Marketing Strategy

Today’s post was inspired by Ed Dale… I first heard Ed talk about ‘the american idol’ approach to marketing during last years Thirty Day Challenge and just love the concept… I am actually working on a series of posts around the topic of ‘What Britney, 50 Cent and Neil Diamond Can Teach Us About Marketing’, so keep your eyes peeled for that… Todays post is simply a teaser – Consider it a single released prior to the album.

When people think of the entertainment industry, and in particular the music industry, the first thing that usually comes to mind is the glitz and glamour, pop stars with unheard of fame and more money than they know what to do with. Yet, in spite of that reputation, the entertainment industry for the most part has always used marketing strategies that were just simply the worst to be found in any industry.

It usually worked by having a scout in the employ of the record label go out and frequent clubs where popular local acts would be performing, in the hopes that they would catch sight of up and coming talent that had yet to be discovered by anyone else.

Once an artist was “discovered” in this manner, the record label would offer them a contract and then work with them, trying to tweak their sound and image to fit what they saw as the current market trends. Once a corporate identity of sorts was established for the artist, the label would then spend outrageous amounts of money on marketing and promoting their album, in the hopes that it would appeal to the public and become a hit.

Of course, many great acts and performers have gotten their big break this way over the years. The system certainly works at least some of the time, and the fact that the record industry is still going strong is proof that when it does work, it tends to work rather well.

Still, with such an approach, it’s just as likely that the label’s investments would be sunk into an act that just never goes anywhere and doesn’t generate a profit. In other words, there was vast room for improvement.

Enter the reality television boom of the late 1990s, and its most identifiable breakout success: American Idol.

American Idol is not just a successful television show (although it is that), it’s a total revolution in the way that entertainment marketing is done. You see, like all smart entrepreneurs, the folks behind American Idol have done a complete 180 and made their market research an integral part of their product. Using a wildly popular television show that offers the promise of fame and riches, they bring potential acts to them instead of seeking them out, and then weed through them until a batch of qualified performers are selected for a final showdown.

Each week, one person is eliminated on the television broadcast, based on the number of votes that they receive from the viewers who call in to show their support. This approach is genius in two ways: first, it gives the record labels the opportunity to test the waters with an artist to see if they have the public appeal it takes to succeed without the need to invest much of their own capital upfront, and secondly, they actually make money by doing this, because they charge people to cast their votes and also profit from sponsorship of the television broadcast.

Rarely has there been a more innovative and redefining marketing move than the one put forth by American Idol. There’s no reason to let them reap all the rewards, though. Their success can be yours as well, if you’re willing to use a little creativity to apply the “market-first” concept of product development to your own business.

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“It’s Not What You Say, It’s What People Hear.”

I came across this great quote the other day from, Frank Luntz, an American corporate and political consultant and pollster who has worked most notably with the Republican Party in the United States.

Anyway, it got me thinking about its relevance to marketing…

So too often small business owners spend so much time trying to scribe the perfect sales pitch, but then simply slap it in a local newspaper with an almost disregard for you will be hearing (reading) it.

It so important to match the message to the market – someone reading the Chicago Tribune will hear (read) your messages completely differently to someone reading the trade specific journal, and someone searching on Google will hear what you are saying differently again.

What about Madison Avenue style advertising, they type where you create a really clever slogan, tagline or witty statement that you stick on a billboard – You may be saying some really clever, but is anyone actually listening at 120 Km p/hr.

“It’s not what you say, it’s what people hear.”

SEO Guide For Small Business…

Today is the first post in a short introductory series on Search Engine Optimisation (SEO) for Small Business, and why you need to be learning as much about SEO as the Spears family should be learning about contraception… Enjoy.

Google Like many small business owners, you may not have even heard of SEO before. And yet, it is one of the most critical things that you need to understand if you want your website to stand out from the crowd and actually generate positive results for your business.

Just What is SEO?

SEO refers to “Search Engine Optimization”. And basically, it involves making very subtle changes to your website so that it becomes more attractive to the programs running the net’s most popular search engines – Google, MCN, Yahoo etc etc.

If you’re not convinced that this should matter to you, take note that the majority of all web traffic is generated by just a few major search engines: Yahoo!, MSN, Google, and AskJeeves.

When was the last time you went to the yellow pages to find a business instead of Google? Exactly.

If these search engines can’t locate your site, then your site cannot be put into their databases. If you aren’t in their databases, you can’t turn up during a search.

In other words, you will never reach those people who are out there, actively looking for your product and services.

This isn’t just a matter of generating random traffic; it’s about ensuring that those people who are in the market to buy your products already will be able to find your site when they come looking for it. If your website is not getting listed on the first page of the Serach Engines Result Pages (SERPs) your business simply doens’t exist online…

So How Exactly Does SEO Work?

Search engines are constantly looking for ways to improve upon their services; they want to go deeper into the web and return better results to their users… That’s their business – to return (display)the most approprite sites on the internet for the ’search term’ entered by the user.

However, it’s ultimately computer software that is conducting these searches, not a human being. As such, they’re prone to error, as I’m sure you all know by now. The good news is that these programs search for sites in a very predictable and methodical fashion. If you know how they conduct their searches, you can make the changes to your site that you need to (often, just a tweaked word here or there!) to take you from the bottom of the search pile to the top!

Why wouldn’t you want to be part of this?

In this blog series, we’re going to cover SEO at a high-level. But before we get into all that, you need to ask yourself if SEO is what you’re looking for… Why did you build your website in the first place? Was it to satisfy your ego and burn money on a slick-looking interactive brochure that nobody is ever going to read? I doubt it, but if so, then you can probably achieve that goal quite nicely without bothering any further with SEO. However, maybe your aim was to generate new leads for your business? If so, then SEO is one of the most effective means to that end in your entire arsenal.

Are we on the same page here? Have I convinced you that you NEED SEO if you want to take your business anywhere in this day and age?

If make sure you check back here in the next couple of days to read the next installment which will cover: How The Search Engines Operate… How the Search Engines Rank Your Site… and much more.

If you want to skip ahead and jump right in I highly recommend the ebook by Aaron Wall, intelligently named The SEO Book. It really does cover everything you need to know to increase your websites position in the search engines… Click here to buy now.

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Branding Should Be A Byproduct…

Brands… On a few different occasions this year, I found myself in lively discussions about the validity of branding… Actually they have been more pistols-at-dawn debates on whether a small business owner should be pro-actively focused on growing their brand, or let their brand develop as a byproduct of their direct-marketing and organic business growth…

It first came up during a Club Nesso session in June(ish), and then again recently in the Infiniti Telecommunications office during a marketing meeting (read: beers @ 6pm), when one of the new team members dropped the need to focus on Michael Porters 4 P’s and work hard to develop a widely recognised brand, when developing a new division.

They way I took the point this university educated (there’s the source of the problem) team member was trying to make was that we should be investing resources and time to develop a brand like Nike, Apple or Adidas… You know, adopting the whole ‘Madison Avenue Marketing’ approach to business.

That is.. spend the equivalent of Lindsay Lohan’s coke habit, on Billboards and TV commercials in hope to capture a small slice of the markets mind-space … so when they need a business phone system for their small business they think Infiniti and call us etc etc etc

As John Moore over at Brand Autopsy says regarding the brand phenomenon known as Starbucks “…(They) never sought to create a brand. The company was too busy being a business than trying to be a brand. Starbucks was too busy building a viable and profitable business to think about something as seemingly trivial as branding… You cannot create a brand before you create a business. Your business creates your brand. Your brand should never create your business.

In ode to my good mate Scott Ginsberg and his love of lists – For those of you who have small businesses the key to building a strong brand are:

  • Build your business on direct response marketing… and word of mouth will grow your brand
  • Focus on SEO and PPC advertising… and your brand will become associated with keywords you rank for. (…more)
  • Donate to charities… helping the world, helps increase your brands exposure
  • Speak at local events and chambers of commerce… sharing your experiences will increase you and your businesses credibility
  • Join a local BNI Chapter… not only will it generate sales but word of mouth for your branding
  • Really focus on getting your business in the media through free publicity… as they say any publicity is good publicity
  • Create something that can go viral… Viral marketing is the best way to build a brand in a web 2.0 world.
  • Do right by your customers… excellent customer service is the basis of a strong brand
  • Force word of mouth… ask for referrals
  • Use your logo, tagline and call to action on all marketing material… you’ll never grow a brand if you don’t at least mention it

What ever you do, always remember – You cannot create a brand before you create a business. Your business creates your brand. Your brand should never create your business.

More About Club Nesso: As I said, Club Nesso is lead by two of my great friends; Ross Mitchell and Travis Madden – If you are Independent Business Owner, ready to launch your own business or the next Richard Branson (yes I was a member, lol) you will be someone who is deeply committed to your success so you need to join Club Nesso.
Over 12 months you will be able to diminish the loneliness and isolation of business ownership, you will have someone to bounce ideas off, you will have a sounding board and most importantly you will be encouraged and enabled to work on the business because we where to begin. You will become a strategy dynamo and maybe even a marketing and sales guru. Either way you will improve your business – http://www.nesso.com.au/

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The Power Of GREAT Copywriting [...on eBay]

Guitar Hero 3 EbayOk, so by now you’ve probably heard about the father, who after finding his 15 year old son smoking pot in the family backyard, sold his Christmas present for $72 times it recommended retail value on eBay…

But if not, here’s the 411
- In a four page manifesto on eBay, the Canadian father, tells how he spent two weeks searching for the rare video game for the Nintendo Wii gaming system before buying it for his son. But later, after coming home from work early, he caught his son smoking reefer in the backyard with his “delinquent friends,” he listed it on ebay as a punishment… and the damn thing sold to an Aussie guy for $9,100.01.

Now there are two possible conclusions here…

  • 1. Aussies are so dumb that we would consider paying $9,000 (plus shipping) for a game worth $125 or
  • 2. Writing good sales copy will always lead to more profit.

For those of you who are playing along at home – The correct answer is 2 – Strong compelling copy is the key to success.

See, it was the story the father wrote in the ebay listing that produced a profit that would make Donald Trump proud… How can I say this ?

Well, besides the ‘drug motivated’ sale, there hasn’t been a single Guitar Hero 3 sold for above $150ish (the RRP) on ebay… and the only difference between these listings is the copy.

Here is a few excepts from the listings 3, 427 word copy

…Here’s the deal: So I spent who knows how many hours of my life trying to get “Guitar Hero 3” for the Nintendo Wii for my 15 year old son who has been begging for it since he was born (well not really but he’s wanted it for awhile). So after waiting in lines and going into every game store in the city over the last 2 weeks (practically being laughed at when I asked for guitar hero 3) I finally got lucky and got one at EB Games (they just got a shipment of them 25 minutes before I walked in!).
So I was so relieved in that I had finally got the Holy Grail of Xmas presents pretty much just in the nick of time. I couldn’t wait to spread the jubilance to my son…

…I know smoking a joint isn’t the end of the world, but if you can convince me that he deserves the gift, then I will end the auction. You will have to be very convincing. I am an elementary school teacher and I know that rewarding bad behavior is just asking for more of the same…

He even took the time to ‘build a relationship with his prospects…
Hi Everyone, I am getting a much greater response to this auction then I ever anticipated and the questions/comments are now flooding in at about 20/hr. I am afraid I cannot respond to them all… I have already taken a lot of time out of my day to respond to questions…

p.s. Here is another great item that sold due to good compelling copy: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=130144061675

p.p.s. A Very Big Merry Christmas To You All.. From myself (and Fleur), we wish you and your family a very safe, enjoyable and memorable holiday period…

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